Insitas Research Privacy Policy. Last updated: 17th December 2018

Insitas Research are committed to ensuring that your privacy is protected.

This policy sets out how Insitas Research uses and protects any information that you give us when you enquire about working with us or becoming a client.

Please note that our policy may change over time, so do check this page to ensure you are aware of any policy changes. It applies to personal data submitted at or to any email address and telephone number given on this site.

This privacy policy does NOT apply to data submitted by respondents who have completed or are about to complete a market research survey. For the privacy policy relevant to such surveys you should contact the company that has asked you to complete the survey.

When and what information do we collect?

Your personal data is collected when you complete and submit a contact form, in the Contact Us section of our site, when you speak to us over the telephone or send an email to any email address given on this site. If you fill in our enquiry form we collect the following information:

  • Name
  • Email address
  • Telephone number
  • Any other personal information disclosed by you

Any information you provide to us will be held in secure password protected information systems.

We follow industry standards to protect the information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website, you may send us an email at

What do we do with your personal information?

Information collected from clients and potential clients of Insitas Research is used to allow us to manage our working relationship with you and keep you informed of general developments we believe are of interest. By submitting a contact form or contacting us by email or telephone, you consent to us using the personal data provided, to contact you with information relating to your query or to keep you informed of our services, unless you have objected to us doing so.  We will also use this information for internal record keeping.

We will not transfer your personal data outside of the European Economic Area unless we are using a non-EEA service that conforms to current UK data protection legislation.

Insitas Research is the Data Controller for the data you provide.

With whom will we share your information?

We may share some of your personal data with the following categories of third parties:

  • Suppliers providing services to us to help us run our business, such as printers

We reserve the right to disclose your personally identifiable information in the rare but possible circumstance that the information is required to be shared by law.

Your choices in relation to your personal information

GDPR provides you with the right to:

  1. Obtain access to your personal information
  2. Withdraw consent
  3. Object to direct marketing
  4. Ask us to correct any errors or delete the personal information we hold
  5. Object or restrict our processing of your information

Please notify us by email to if you:

  • Do not wish your personal data to be used in the manner described in this privacy policy (we should be grateful if you set out your specific objections to any use)
  • Wish to see the personal data we hold about you. We will endeavour to respond to your access request within 30 days verifying your identification. If we cannot fulfil your request, we will provide you with a written explanation of why we had to deny your access request
  • Wish to update the personal information we hold about you. Please keep us informed if your personal information changes during your relationship with us.

We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.  To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data and the purposes for which your personal data was collected.

When the purposes we collected the data for have ended we will securely destroy your personal information. This is with the exception of requests made by you not to receive any future communications from us where we will hold your details in a ‘do not contact list’ to comply with this request.

Insitas Research abides by the ESOMAR and MRS Codes of Conduct.

If you have questions or concerns regarding this privacy policy, please contact us at We will do everything that we can to help.

We are Insitas Research. Our registered name and address is Insitas, Atlas House, Third Avenue, Globe Park, Marlow, Buckinghamshire, SL7 1EY (company number 6626326).



As part of respecting the privacy of visitors to our website, we do not use any cookies that collect personal information about you. Details of the cookies we use, their names and why we use them are outlined below.

We use Google Analytics to collect information about how users use our website. We do this to make sure it’s meeting our users’ needs and to understand how we can improve.

Google Analytics sets cookies to store information about what pages you visit, how long you are on the website, how you got to the website and what you click on. This data does not include personally identifiable information and will not be used to retarget advertising to you on other websites or for any marketing purposes.

More information on Google’s Privacy Policy can be found here.

Cookie Name Purpose
Google Universal Analytics _ga



These cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in an anonymous form, including the number of visitors to the website, where visitors have come to the website from and the pages they visited.


How do I change my cookie settings?

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit or

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer’s website.

To opt out of being tracked by Google Analytics across all websites, visit